As part of its visit to the United States, the delegation of IT Park Uzbekistan participated in one of the world’s most prominent conferences in the field of customer service — CCW 2025. Uzbekistan was represented by the IT Park Uzbekistan team, including Ahmed Aboulezz, Advisor to the CEO, Jahongir Kagirov, Head of the Services Export Development Department, and Asad Otakulov, Tech Ambassador of Uzbekistan to the United States.
CCW 2025 is one of the world’s foremost conferences focused on customer experience, contact center operations, and service delivery innovations. The conference annually convenes thousands of industry leaders, technology providers, and outsourcing experts to explore the future of customer communications, showcase cutting-edge solutions, and establish new international partnerships.
During the conference, the IT Park Uzbekistan delegation conducted over 80 strategic meetings with leading industry representatives, including Smile.Cx, Foundever, Call Center Service International, FiN, Hexaware, IntouchCx, PeakOutsourcing, and Pentafon. They presented Uzbekistan as an attractive destination for the establishment of contact centers, R&D offices, and IT companies.
By the conclusion of the event, Uzbekistan had firmly established itself among participants as a country with exceptional potential in the fields of technology and outsourcing. The IT Park Uzbekistan team effectively cultivated strong interest from international players, thereby laying the foundation for future partnerships and collaborative projects.
CCW 2025 served not merely as a networking platform but as a pivotal growth opportunity for Uzbekistan’s rapidly developing IT sector. The newly established connections and the country’s strengthened international reputation have provided a solid foundation for further development.
Following the visit to the United States, the IT Park Uzbekistan delegation has not only built an extensive network of professional contacts but also identified several concrete opportunities with the potential to significantly impact the growth of Uzbekistan’s IT ecosystem. In the coming months, focused efforts will be directed toward the implementation of these initiatives.
Uzbekistan’s participation in CCW 2025 reaffirmed the country’s commitment to creating a robust infrastructure for the advancement of its digital sector and attracting international investors. Through such initiatives, Uzbekistan continues to solidify its position on the global technology landscape.
2025-06-18