“mGovAward” winners from around the world: Qlue Performa company

Not so long ago, we launched a new rubric within the mGovAward project, in which we talk about the winning start-ups from other countries.

Now we will talk about the Indonesian company Qlue Performa, founded in 2016 by young guys Raditya Maulana Rusdi and Andre Hutagalung.

Qlue Performa is an application that is a social media panel that allows citizens to submit any case related to the city that needs to be processed.  The case is then referred to the competent authority, which is responsible for resolving the problem.  The app is transparent, allowing citizens to track responses and report status in real time.

Notably, the Qlue Performa app includes a city dashboard that allows city officials and service providers to monitor and deal with floods, crime, fires, illegal garbage dumps, and so on.  The application monitors energy consumption and traffic congestion in real time.

Qlue Performa company is working with the Government of Jakarta to implement the first smart city concept in Indonesia.  In 4 years of cooperation with the government of Jakarta, the province and its people have achieved tangible results, such as: reducing potential flooding points by 94%, improving government performance by 61.4% and increasing public confidence in the government by 47%.  As a result of these achievements, Qlue has received numerous awards, including: Startup World Cup finalists, Supporter of SDGs No.16 by JCIM, Global Smart City Contest winner by World Smart City Organization in London, and The Best M-Government Service Award from the  World Government Summit in Dubai (2019).

Today, Qlue Performa is trusted by more than 50 customers from the government, disaster relief organizations, satellite cities, companies in various industries, private companies and government agencies in Indonesia.